You as our esteemed customer can rest assured that even after the expiry of warranty period of the Computer/Laptop/Printer/LAN, you will continue to enjoy the same care and benefits through this plan which will safeguard you against uncertainty and inconvenience.
Saves from unexpected high repair cost
All the major operational parts( No matter ,how costly they are) & Labour charges are covered under our plan. These Extra-ordinary benefits comes to you at amazingly nominal cost, varying from Rs. 5 per day to Rs. 10 per day.
Genuine Spare Parts
We only use company approved parts because you have every right to expect the best.
Assured and Unlimited Service
In order to serve you as often as you want, we have got a dedicated team of professionally trained Service engineers, who are just a call away from you.
Benefits of the Annual Maintenance Contract (AMC)
In today’s competitive era, quality is a prime factor. Quality output from any Computer depends on Cmputer’s repeat performance. To get repeat performance; Computer maintenance is a key factor. Maintenance of Computers requires special skills. Every organization may not have specialized Computer/Laptop/Printer/LAN maintenance team to take care of all variety of Computers. In order to help our customers in getting the best throughput from the Computer/Laptop, we have introduced the concept of Annual Maintenance Contracts for the Computer users.
Terms & Conditions:
1. Service Agreement charges are payable in advance at the Annual Rate and on the Annual Payment Date. This Agreement shall become effective when GoGeo Mart receives payment of the yearly charges specified below.
2. GoGeo Mart shall provide all service calls necessary to maintain equipment in good and proper working condition within the operating guidelines provided by the manufacturer. All service will be provided during normal working hours (10:00 AM -6:00, Monday-Saturday). Exceptions shall be notified time to time.
3. This Agreement shall not apply to Services made necessary by accident, misuse, abuse, neglect, theft, riot, vandalism, electrical power failure, fire, water or other casualty or to repairs made necessary by service personnel other than those of GoGeo Mart Charges for Services due to the foregoing shall be borne by the Customer.
4. GoGeo Mart shall not be responsible for delays or inability to service or inspect caused directly or indirectly by strikes, accidents, embargoes, acts of God, or any other event beyond its control. The Agreement is not transferable to a third party.
5. This Agreement constitutes the entire Agreement between the Customer and GoGeo Mart with respect to furnishing of service. The foregoing terms and conditions shall prevail not withstanding any variance with the terms and conditions of any order submitted by the Customer in respect of the GoGeo Mart service.
6. This Agreement shall be effective (A) upon approval by the Company of the mechanical and approved operational condition of the equipment through inspection by GoGeo Mart service department, and (B) upon acceptance of the Agreement by the duly authorized representative of the Company, and shall continue in force and effect for a period of twelve (12) months.
7. All Issues (Service Calls) should be reported to GoGeo Mart. Operational from 10:00 AM to 6:00 PM. Issues ID will be given which has to be noted down.
8. Response Time and Resolution Time shall vary for different agreements as agreed upon.
9. The Cost of the spares necessary for the repair of the I.T.Systems under A.S.C should be paid by the client in advance failing to which the Resolution Time becomes invalid.